My nephew called me on a Wednesday evening asking me for a last minute ride to San Francisco airport the next day which gave me one day to get m 2008 Ford Edge checked out for a road trip (oil change, tire rotation, fluids, etc.). We called our go to auto repair shop and got a, "Next week is the soonest." We called Duncan and they fit us in within an hour. When we arrived, we found their team to be friendly and efficient for the check-in process letting us know it would be early afternoon to pick up. We got a call less than 2 hours later letting us know they did the service and found a safety issue with two of my tires so they didn't do a balance as I had requested. The service was cheaper than the quote and they walked us around the car to show us the tire issue. We were very impressed with their safety priority and thoroughness, taking the time to explain everything and let us ask questions. We left there and immediately had Goodyear replace two tires. The trip went off without a hitch. We so appreciate you, Duncan's!!!