I brought in my car for it's 150K maintenance. I knew my car was going to have extensive service! With current prices nowadays I want my car to last another 10yrs at least!! Unfortunately more work was needed on my car than originally planned and they immediately let me know that they needed to keep my car through the following day to finish the job. However inconvenient this was for me, I was ready this was a possibility and had already arranged things to be able to attend work for the following day. Upon picking up my car, they thoroughly reiterated the work that was done as well any recommendations for future services. They were clear, concise, and straight to the point. I would recommend them to friends and family.