5

Great service and friendly staff

5

On time, professional, trustworthy.

5

Oil change on my kia. The technicians were very through. Professional and explained all that was done. I also just had my 1998 Honda in for inspection, again they did a great job and I was treated with the utmost respect by all at Duncan's automotive. Thank you for making my experience so pleasant :)

5

Great service and location. Very friendly and professional staff. Very satisfied Thanks

5

5

Vic was great informative and attentive, I appreciate him. Truck now runs great and is smogged, thank you for working with me on keeping costs down, and getting my truck back in compliance!

5

I am updating another earlier review I posted about Dunca's Automotive. The first review I wrote concerned teh SMOG Test that I was charged for but not given the opportunity to have a Technician fix the issue, which was a very simple adjustment to the Idle Speed. Emmissions were fine, the Idle was high. Anyways I felt I was being ripped off as I paid $162.00 for nothing, no fixes nor any Re-Test ability for either free (as a lot of places do) or at a discount from the retail price I paid. Basically it was thanks see ya later! So I wrote a review based on that situation. A couple of days after I wrote the review I got a call from the owner of Duncan Automotive, Dave. He sincerely apologized and as was noted in my review, he understood the information I wrote about while being correct as it happened, was not the shops policy at all! The young woman at the counter who charged me out, was supposed to offer me the adjustments at a fee and a retest at a reduced price as well. She was new and did not know or understand the policy. Dave reiterated his apology and said if I would come back for a retest he'd make sure we were all on the same page! I talk for sometime with Dave and he's really a good guy! We both had a lot in common as we both own shops etc. I agreed to come back and this Monday October 5, 2026 at 10:00AM I arrived at Duncan's Automotive to have the SMOG test repeated as I personally corrected the high Idle on my own. My MR2 passed and Dave came out to talk to me about the adjustment and cost. He charged me a small sum and I was perfetly ok paying that! If was fair and he kept his word about his shops policy and again apologized for any misunderstandings! My Father, whom I know as a wise man, once said to me, "Sometimes you cannot judge a place by how good of a job they do, you have to judge them on how well they take care of a problem instead!" Very wise, and in this case, very true! Dave came through and I am grateful for Dave taking the time to call me and discuss my "Bad" review! Everything is copacetic now and as a customer, I am very pleased and satisfied with the work that was done and outcome of all things related to teh test... Thanks Dave!

5

Best auto mechanics in the state of California!! Friendly and reasonable and great service.

5

Very professional with the hometown feel. They handle all my vehicles with care.

5

They do great work, are friendly and professional. I highly recommend them.

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