⭐️⭐️⭐️⭐️⭐️ Five Stars! If you’re looking for an honest, professional, and truly customer-focused automotive shop in Lincoln, look no further than Duncan’s Automotive! They came highly recommended by our local legend, Richard Buss—and now I know why. From the moment I called, Claire went above and beyond to accommodate my hectic schedule. She was incredibly friendly and understanding, making it so easy to book an appointment that fit into my busy life. What really sets Duncan’s apart is their team’s willingness to “dumb down” the car talk for those of us who aren’t exactly automotive experts. Chris and Brian performed a thorough analysis of my vehicle and took the time to walk me through every detail—especially when it came to diagnosing and explaining the issues with my 12-volt battery. They never made me feel rushed or talked down to; instead, they patiently answered all my questions in plain language I could actually understand. I originally came in expecting a starter repair, which could have cost anywhere from $300–$700 plus labor (1–2 hours of work). But thanks to their honest evaluation, they discovered the real issue was a phantom (parasitic) battery drain caused by an aftermarket dashcam plugged into my cigarette lighter. The folks at Duncan’s even offered to take another look at my van anytime after my visit if any issues continued, and said they’d charge my battery to get me back on the road if I ever needed it. It’s rare to find a shop that combines true technical expertise with this level of customer care and transparency. I left feeling informed, confident, and completely taken care of. Thank you, Duncan’s Automotive, for making car repair an easy—and even pleasant—experience! I won’t trust my car with anyone else.