5

The shop is very knowledgeable and friendly and respectful. The staff members are very polite and treat you like family. I will recommend this place to all my friends and family and I will bring my other vehicles to the shop. I will not go nowhere else I finally found a place where they actually Care and take their time explaining to you what’s wrong with your vehicle and especially the front desk very polite and very caring. Thank you for fixing my wife’s car.

5

Absolutely the best mechanics around. If you need car repairs, go to them. NOW!

5

Excellent customer service. The technician who worked on my jeep was very thorough and they communicated with me promptly. Very honest operation.

5

Duncans have been so helpful and did a wonderful job taking care of my BMW and taking care of me. We will be bringing our business to them from now on. Only place I can't trust!!!

5

We have always trusted Duncan’s to give great service at a fair price accurately quoted and when promised

5

Professional, clean and reliable

5

Had my Genesis GV70 serviced. It was $200 less than the dealership quoted and the work was completed in a few hours. Very friendly and helpful staff.

5

Duncan’s is a high class operation. Not the cheapest. But always quality work at a FAIR price!! You get what you pay for at Duncan’s. Good honest folks.

5

Claire, Neil and the rest of team are great. Attention to detail. Informative and great communication.

5

We’ve had Duncan’s servicing all of our vehicles since we move to Fair Oaks in 2017. That includes our oldest (1959 Nash Metropolitan) through our newest (2023 Mazda CX-5). At this point, any vehicle we have only goes to Duncan’s for service. No discussion on that issue. We especially like the fact that all the service techs we’ve dealt with have been knowledgeable and, more importantly, listen carefully listen to what we have to say (both my wife & I) when writing the service order. We also like that they will make service recommendations, as they would for their own family. While some may consider that an attempt at “upselling,” we appreciate the suggestions. A recent example was with the timing belt replacement in my wife’s 1999 Honda Civic. It was due & would require a bit of work (labor) to change it. Chuck suggested that unless we knew the water pump had been replaced recently (which it hadn’t in the 14 years my wife had the car), it would make sense to also replace the water pump at the same time. It made sense since waiting until the water pump went bad, would require paying for much of the same work to be done again. You can trust Duncan’s to do it right the first time. You’ll also appreciate their very reasonable rates.

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