2

I rarely give bad reviews, but this one felt warranted. I brought my car in because it had a "low coolant" warning. They filled it, but said I would need to replace the entire resevoir. They didnt state it as a recommendation, and she tried to lead me to get it done now. The person at the desk that helped me was rude and snarky when I told her I wanted a second opinion. Not going to put her name. I just don't think customer service is her calling. The other guys were nice, but they were also trying to charge me $682 to replace when it didn't need it. Mind you, since they filled it, the sensor is now off, so it doesn't need to be replaced at all. Always get a second opinion!!

5

Great service. Clean shop. Highly recommend

5

It was very professional Chris listen to me made suggestions and he kept me posted with updates.

5

Duncan provides courteous and great service all in a timely manner and are reasonable. Cant imagine taking my car anywhere else.

5

1

$1400 to replace an alternator and change headlight bulbs. Pretty sure a voltage issue durring the install of the new alternator is what fried the lights in the first place. Would have been better off just going to the dealership, certainly would have paid less.

5

Very thorough and repeatedly honest. Their 45 point inspection revealed no problems. Lots of places would find a problem whether it existed or not. Duncan's is not cheap, but they don't play games.

5

Duncan's Automotive was respectful, timely and reasonable. I was very pleased with the work they did.

5

Terrific service! Love the cst too!

5

Easy to set an appointment for a smog. The waiting room is clean, with coffee, tea, and comfortable seating. Great service and friendly staff.

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