5

I called to schedule a smog appointment and the woman on the phone was nice and knowledgeable. They were able to get me in next business day. When I got to the shop the gentleman at the desk was very polite and social, smiling and welcoming! My car was done in 20 minutes and they took my payment with the same great enthusiasm and kindness as when I booked and checked in! I will definitely come back all because of the excellent customer service!

5

Duncan staff are trustworthy, communicate clearly and do a great job on our vehicles. We highly recommend them!

5

Heard weird sounds coming from my brakes. Took it in to an AAA recommended facility. Was greeted and recognized (unlike other shops where I had to take a number). The staff immediately heard my concerns about the car and was told that they would do a diagnostic on it. They offered me coffee and an Lyft to my home. When the diagnosis was completed, was told that I needed new front and back brakes. It was expensive. Then staff worked with me and was able to use my AAA membership to get a discount. The car is now up and running, no problems. Great staff and service.

5

I've been going to Duncans for close to 20 yrs now. They always take care of me. They guarantee their work and treat us like family!

5

My family and I have been going to Duncan’s for years. We won’t take our vehicles anywhere else! They are always honest and thorough with fair prices.

5

Service was excellent and staff at Duncan's were totally professional and friendly. Had brakes and AC work completed timely and expertly. Definitely recommend Duncan's for automotive work.

5

for 15 years all of our cars have been under Duncans great & professional care. can not express enough how grateful we are for the wonderful people of Duncan Automotive. the comfort of knowing our cars get repaired correctly & solidly, especially as theyve seen each of my daughters start driving, is just invaluable as is the kindness with which they naturally operate. thank you, ALL at Duncan.

5

Duncan’s Automotive did a very systematic investigation of a problem with my Lexus LS430. The tech, Caleb, patiently answered all my questions. I highly recommend their services.

5

5

Everyone was very friendly and helpful. I was offered a ride home while my truck was being serviced.

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