Pleasant experience, or at least as pleasant as possible when you consider car repairs. My car is running once more as if it were new.

BEST IN THE BUSINESS! ALWAYS get the very best work/service from knowledgeable, friendly people. These folks KNOW HOW TO DO WHAT THEY DO!! I ALWAYS RECOMEND DUNCAN'S AUTOMOTIVE LINCOLN TO EVERY ONE!

I brought my Ford to this location as they were recommended by another automotive place. I was quoted $7,400 by another repair location. Duncan looked over the car and came back at $3,770. So far the car is running great! Chris was very thoughtful and fully explained what the car needed.

Thanks guysnice job, fair and reasonable priceclean an prompt service

I ended up wasting a ton of time and money at Duncans. I recommend not going there, and if you do, google the price of OEM parts from a dealership or an auto parts store before agreeing to their service. Duncan’s markup is criminal. I got towed there after my catalytic converter was stolen. They wouldn't give me an estimate over the phone, even though two other shops did after I landed at Duncans. After charging $105 for a diagnostic, they quoted me $4,400 for a job I ultimately got done at the Roseville Toyota dealership for $2,500. Duncans would have charged $3,100 for a catalytic converter that was $1,800 from the Toyota parts center, $300 for a $120 O2 sensor, $10 for $1 bolts, etc. My local shop wouldn’t have charged me for a simple diagnostic like that - it’s a straightforward job, and you can see whats missing by looking under the car.

I have taken multiple cars to them with a variety of issues, they always solve it in a timely manner with great communication. Last visit was for my 2004 nissan murano, for a failed alternator. They made sure to test all circuits involved before changing the alternator. They checked to follow up a few days after as well.

Nice friendly people, quality work, reliable , Ive been going to Duncans for 20 years, they always treat me good and prices are fair

Fast, friendly, and trustworthy. I take all my vehicles here. Their recently added vehicle condition report they send after examination contains pictures of items needing service. This is fantastic! I highly recommend this service 👌

Duncan is an honest place you can trust in price and service. Always accommodating to get your vehicle in/out with thorough efficiency. When there is a problem they already have a proposed solution that is stress free for me. Thank you Duncan your staff is amazing on Auburn Blvd Citrus Heights location.

I always receive excellent service at Duncan’s.