From the minute I called I spoke with Claire. And she was amazing, professional, friendly, and concerned about My vehicle. she explained to come on over bring the car in and I told her what I thought the problem was which were the brakes. I explained to her my concern was I needed my vehicle by the next day because I was attending a funeral on Friday! They were awesome, they took a look at my car the next day on Thursday and they were able to diagnose it. It was completed in a timely manner, and I was able to pick up my car on Thursday afternoon. The staff there front office ladies, everybody is just wonderful. I’m happy with the outcome and the good service I get there and I now have new rear brakes! Thank you, Duncan Automotive for the great service!