Have used their services before. Have always been professional, knowledgeable in finding out what is wrong with the car, honest and don't push unwanted/unneeded repairs on me (I'm female), and the staff is very friendly.
I called to ask if they proved a certain service. A yes or no question. Instead they wanted to diagnosis my own car through the phone with a snotty, patronizing attitude. Rude and grumpy customer service.
Had to smog our car ,new to area so used a reference in our neighborhood. The staff at Duncans is very professional and friendly.Our car smog was completed in a timely fashion. Thank you Duncans !
I only had a smog test done, but they were friendly, on time and I passed!
Always nice and easy I prefer this automotive place
Misdiagnosed problem. Charged me twice for repair when should have been properly diagnosed and repaired the first time. When I requested a discount I was given $19 off of labor. Whether intentional or misguided, this is a lousy way to run a business. Think twice before bringing your vehicle here.
Fantastic service. They are able to get you in right away and also finish their jobs quickly. This place also does smog diagnostics for repair. Very pricey compared to other shops.